WellsolvexavrAbout this cookie policy
Non-essential cookies are placed on your device only after you have given your consent via the selection dialog. You can redefine or revoke your preference at any time via the "Cookie Settings" link in the footer of the page.
What are cookies
A cookie is a small record of data that our website stores in your web browser. Similar methods such as local storage and tracking pixels fulfill equivalent functions. Some of these elements are technically essential to maintain our company's functions and order processing. Other entries serve to track the use of our website or evaluate advertising measures.
Categories of cookies used by us
3.1 Strictly necessary cookies
These elements ensure the reliable function of the shopping cart, order checkout, and your privacy selections. Deactivation is not possible, and no promotional details are stored.
3.2 Functional and security cookies
They retain chosen preferences such as language selection and protect our service from abusive, automated access.
3.3 Analytics and performance cookies
These files provide us, in anonymized form, with knowledge about visits to individual pages and the performance of the website. Their use occurs solely with your explicit consent.
3.4 Marketing and advertising cookies
They record which publications brought prospective customers to us and whether a purchase was completed. Activation requires your prior consent.
3.5 Campaign tracking
An internal cookie notes the exact referral or campaign of your visit in order to attribute an order properly. Personal identification data is not recorded in this process.
Third-party tracking technologies
Statistical and advertising cookies are placed by external partners in accordance with their respective privacy policies, which are listed in the selection dialog. Our company does not forward any personal data records, with the exception of information generated by the cookie itself.
International data transfers
The service providers responsible for analytics and advertising media may process corresponding data outside of Germany, provided that an adequacy decision or valid standard contractual clauses exist.
Profiling and targeted advertising
Partner companies may use advertising cookies to display references to our hearing aids and care products to you on other websites. Our company does not create individual profiles for this purpose, and you can disallow these files at any time via the settings menu.
List of cookies
The overview for each category specifies the specific file, the executing service provider, the intended purpose, and the specified retention period.
7.1 Strictly necessary cookies
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| cookie_consent | This site | Stores your cookie choices | 12 months |
| woocommerce_session | This site | Maintains the continuation of the session for the shopping cart and the entry form | Session |
7.2 Analytics and performance cookies
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Enables visitor differentiation to generate aggregate reports | 14 months |
| _gid | Google Analytics | Used to identify individual visits over a 24-hour period | 24 hours |
7.3 Marketing and advertising cookies
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta | Tracks responses to messages and ads across the Meta network | 90 days |
| _gcl_au | Google Ads | Measures Google Ads campaigns | 90 days |
7.4 Campaign tracking
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| landing | This site | Records the initial referral or campaign source that brought you here | 30 days |
Managing your cookie settings
8.1 Browser settings
Modern web browsers offer you the option to remove saved entries and prevent new ones from being accepted. However, if you block essential cookies, our company's order form can no longer load properly.
8.2 Managing advertising cookies
For advertising services, third-party providers provide dedicated opt-out pages to which we link in the notification dialog.
8.3 Consent withdrawal
Open the privacy settings via the link in the footer and deselect the relevant category. The corresponding files will subsequently no longer be placed.
8.4 Handling Do-Not-Track signals
If your browser transmits the Global Privacy Control signal, our system immediately classifies all analytics and advertising files as rejected.