Value preservation through structured care and drying

Condensation and earwax are among the most common causes of malfunctions in acoustic devices. Proper care does not require complicated routines, but rather discipline in daily handling. Using the correct methods preserves the surface finish of medical silicone and prevents corrosion on delicate contacts.

Daily routines for flawless operation

Follow these essential measures to care for your equipment:

• Overnight drying: Open the battery compartment of your hearing devices and store them in a dedicated drying box so moisture can escape from the housing.
• Filter check: Check the wax guard filter on the receiver daily and replace it as soon as visible deposits appear.
• Manual cleaning: Wipe silicone domes with a dry, lint-free cloth; stainless steel instruments can be wiped down with isopropanol after use.

Battery handling and customer support

Activate zinc-air cells only right before insertion and let the battery rest for about sixty seconds after removing the adhesive tab, allowing oxygen to diffuse fully into the cell. Should technical issues occur despite careful maintenance, our customer service is always available for testing and replacement part orders.